Jobs

Do you love working with people and animals? Kitsap Humane Society always accepts employment applications. KHS is an equal opportunity employer and welcomes job applications from qualified individuals without regard to race, color, religion, national origin, gender, sexual orientation, age, or disability. 

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Current positions include:

Customer Service Representative (Part-time) – posted November 9, 2017

Foster Care Coordinator (Full-time) – posted October 29, 2017

Adoption Counselor (Part-time) – posted October 31, 2017

Clinic Manager (Full-time) – posted October 4, 2017

 


Customer Service Representative (part-time)

ESSENTIALS:

Must be at least 18 years of age and possess reliable transportation.  Excellent customer service skills are required.  This is a very fast paced job requiring the ability to multi-task with proficiency.   A large amount of data entry is involved, so data entry accuracy and efficiency is a must.


QUALIFICATIONS:
  • Previous customer service experience
  • Strong data entry skills and proficient with Microsoft Office
  • Meticulous attention to accurate recording keeping, filing, and reporting
  • Skilled in cashier duties; ie. Cash handling, accurate customer transactions, balancing till and reconciling receipts.
  • Ability to remain composed even during difficult and emotional customer interactions
  • Upbeat and friendly
  • Strong verbal and written communication skills
  • Must remain professional, courteous, and respectful at all times with customers, volunteers, and co-workers
  • Ability to work well under pressure, handle multiple tasks at one time, and to work well both as a team and self-directed environment.
  • Able to work closely with animals and animal dander/hair
  • Available on weekends


JOB REQUIREMENTS:

  • Support the mission and philosophy of the Kitsap Humane Society
  • Comply with established policies and procedures
  • Must advocate the humane treatment of animals and be able to transmit these values to others
  • Present a good appearance and have the ability to deal cheerfully and tactfully with the public, staff and volunteers with a consistent positive mental attitude
  • Updating Lost Pet phone recording and posting found animals on KLP website daily
  • Prompt, accurate, and courteous replies to all customer emails
  • Entering animal medical information and updating status accordingly
  • Processing all transactions, including adoptions, redemptions, inventory sales, low cost, vaccines, and licensing
  • Arranging and logging adoption counsels, paging the correct staff for the council
  • Maintain accurate receipt integrity
  • Responsible for balancing the till and generating deposits daily
  • Happily greet customers and answer all inquiries patiently and courteously
  • Ordering and sales of Inventory Items
  • Accuracy of all data entry and proper allocation use for receipts
  • Knowledge of in care animals and ability to communicate that knowledge in a positive manner
  • Filing
  • Receptionist duties as required
  • Ability to multi-task with accuracy
  • An interest and willingness to support the KHS mission, vision, and values
  • Comply with established policies and procedures
  • Adherence to the KHS workplace agreement
  • Perform job duties in compliance with departmental, safety and personnel policies
  • Enjoy people, animals, and have a sense of humor!

Background and credit check required


HOURS OF OPERATION:
  • Seven days a week excluding major holidays
  • Shifts will vary dependent on staffing, clinics, and special events
  • Weekend work required

 

To Apply:

Please send a cover letter stating why you would be perfect for this job along with a resume and two references to csposition@kitsap-humane.org.  Please, no phone calls.

 

 

 


Adoption Counselor

Kitsap Humane Society (KHS) is a progressive animal welfare organization whose mission is to rescue, rehabilitate, and rehome homeless animals. We are committed to an open adoption policy, animal rehabilitation and a low euthanasia rate.  The Adoption Program is an essential part of KHS’ progressive mission and our Adoption Counselors play an important role within the program.

Job description

The Adoption Counselor at Kitsap Humane Society is an individual with a passion for animal welfare and strong customer service and organizational skills. The Adoption Counselor must be comfortable handling animals of all sizes and breeds and working with people in a public setting. They must also be dedicated to KHS’ open adoption philosophy and KHS programs.

Duties and Responsibilities:
  • Support the mission, vision, and philosophy of the Kitsap Humane Society.
  • Interact cheerfully and tactfully with the public, staff, and volunteers with a consistent positive attitude, confidence, and compassion.
  • Ensure high quality adopter/counselor communication including but not limited to:
    • Assisting potential adopters with meeting pets, discussing with adopters each animals’ specific needs to help them make a suitable choice, while exercising good judgment in regards to placement.
    • Counseling adopters on basic animal care.
    • Performing meet and greets between owned dogs and adoptable dogs, ensuring that the home is a suitable fit for each dog.
    • Reviewing medical records with adopters and explaining shelter policies in regards to medical treatment and care.
    • Confidently and thoroughly explaining animal behavior to adopters, training techniques, and management of each animals’ specific needs in order to set them up for success in a new home.
    • Thoroughly explaining KHS Adoption Policies with adopters.
  • Actively support other staff and volunteers in a manner that advances the goals and mission of KHS and the adoption program.
    • Administrative tasks such as:
    • Stocking adoption handouts.
  • Promoting adoptable pets on various platforms, including creating and adding photos and adoption bios, creating posters for in-shelter use, and posting to online adoption sites.
  • Assist with animal enrichment programs as needed.
  • Work closely with our Customer Service, Vet Services, and Behavior Departments in order to ensure thorough communication on shelter pets and adopter needs.
  • Provide coverage, as needed, at off-site adoption events and cat adoption locations, including weekend coverage at our adoption center at the Silverdale Petsmart.
  • Attend required training classes as assigned.
  • Comply with established policies and guidelines.
  • Adhere to the KHS Workplace Agreement.
  • Other duties as assigned.
The ideal candidate will:
  • Be hard working and efficient.
  • Be a fast learner who retains new information easily.
  • Have experience and comfort in handling cats and dogs of all ages, breeds, sizes and temperaments.
  • Have demonstrated customer service experience and skills, including positivity, friendliness, tact and sound judgment.
  • Be able to apply good judgment and decision-making skills on a wide variety of issues regarding Kitsap Humane Society policies and procedures.
  • Be computer literate and have experience working with Microsoft Office, social media platforms, and mobile devices.
  • Be well-organized, attentive to detail, and able to multi-task in a busy, high-stress environment.
  • Be a team player and able to work collaboratively and productively with peers and other KHS staff.
  • Be able to communicate respectfully and effectively with people of all backgrounds.
  • Be approachable and open to constructive criticism and coaching.
  • Be positive and open minded towards progressive animal welfare strategies and policies.
  • Be able to understand and implement oral and written instructions.
  • Have reliable transportation and a valid driver’s license.
  • Arrive to work and ensure care of animals in difficult weather (e.g. snow days).
  • Be flexible around our scheduling needs and availability to work weekends, overtime as needed.
  • Lift 50lbs or more.
Requirements:

This is not a temporary position. Applicants should be planning to stay within the area for a minimum of 1.5 years. Drivers license and clean driving record required. Must have high school diploma. Must be able to pass a background check.

Hours and Compensation:

Part-time position between 20 and 25 hours a week.  Compensation starts at $11 per hour with regularly scheduled increases.

To Apply:

Please email a cover letter and resume to Adoption Coordinator, Samantha Fairweather, at sfairweather@kitsap-humane.org.  This position will remain open until filled. Please, no phone calls.

 

 


 Clinic Manager

The Clinic Manager is responsible for managing the Veterinary Services department to meet objectives for budget, strategic plan and quality medical care.  He/she supervises the veterinary technicians, veterinary assistants and department volunteers. He/she collaborates in a multi-department team environment and works closely with all medical staff to maximize the efficiency of the population flow within the shelter and provide veterinary services to external and internal customers.  The Clinic Manager must provide exceptional leadership and support the mission, goals and phi­losophy of Kitsap Humane Society (KHS). The position is estimated to encompass at least 2/3 of staff time performing administration and oversight for the department, with the remaining performing hands-on care and licensed technician duties for the shelter as needed in order to meet department goals.

KEY RESPONSIBILITIES:
  • Supervises the veterinary technicians, veterinary assistants, clinic externs and volunteers assigned to the clinic.
  • Performs the duties of a veterinary technician as needed, including health and temperament exams, assistance in surgery, treatments and animal husbandry tasks
  • Coordinates closely with other Managers, Directors and Coordinators across the shelter, including Foster, Transfer, Animal Care and Adoption departments to ensure efficient animal flow during changes in population, special events, etc while also providing high quality medical and surgical care.
  • Assists Director of Shelter Medicine (DSM) with, the formulation and implementation of department objectives, practices, plans and decisions
  • Responsible for the inventory of department supplies and ensures adequate stock.  Performs year-end full-stock inventories, carries out regularly scheduled stock checks and controls, and performs quarterly controlled substance inventory.
  • Works with DSM to manage clinic operations within departmental budget
  • Maintains accurate files and records, especially pertaining to medical, surgical and euthanasia records
  • Maintains compliance with any safety, health and labor regulations
  • Schedules annual department equipment maintenance for autoclaves, microscope, anesthetic machines, and other equipment as needed
  • Assures a clean, orderly and positive working environment
  • Other duties as assigned
JOB REQUIREMENTS:

A high degree of independent judgment is required.  Diverse duties on a weekly basis are to be expected, as routine varies day to day.  Formal policies and procedures are followed or developed as needed.  This position requires the ability to address the daily medical needs of the shelter population, while also accomplishing managerial functions at the same time.  Must be able to maintain concentration on a task, or series of tasks, while dealing with frequent interruptions. Must be able to stand or sit for four to six hours at a time.  Must be able to crouch, bend from the waist, and kneel.  Must be able to lift up to 50 pounds with or without accommodation.  Must be able to lift over 50 pounds, with or without accommodation, from floor to table and vice-versa.

LICENSES/CERTIFICATIONS REQUIRED:
  • Current Washington State veterinary technician license
HOURS AND COMPENSATION:
  • Full time, Salaried position
  • Medical/Dental Insurance Coverage available the 1st of the month after 60 days of full time employment
  • Vacation Leave upon completion of 120 days.
  • Sick Leave available.
To Apply:

Please send resume, cover letter and copy of current Washington State Veterinary Technician License to jstonequist@kitsap-humane.org . Please, no phone calls.